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Product Returns Policy


Read Our Product Returns Policy



Not happy with your purchase? Something isn’t right? We are all about Bliss & Satisfaction so we don’t want you to be without

What can be returned?

All products can be returned within 14 days of purchase with no questions asked; the product must be in original condition, not opened or tampered with.

In the unfortunate case of a manufacture defect our products are covered by an international warranty of one year (lubricant, massage oil, condoms and garments are excluded)

How do I return?

Change of mind? Call us on +65 8451 2074 and we will arrange a collection within 2 business days

Manufacture issue? We will organise a courier to come and collect your item within the next 2 business days.

Costs

If the product has a defect within the warranty period we will pick-up free of charge

For change of mind/regular product return we will charge you a SG$15 flat fee to have the item collected.

 

Let us know if you want to exchange the product or receive a refund.